Meliá Buenavista, Cayo Santa María, Cuba
Meliá Buenavista
Punta Madruguilla, oeste Cayo Santa María, Caibarién, Villa Clara, Cuba.

Meliá Buenavista

Reasons for an exceptional stay

Tripadvisor acknowledges service of excellence at Meliá Cuba Hotels

Tripadvisor acknowledges service of excellence at Meliá Cuba Hotels

After an atypical year for tourism, the popular web site TripAdvisor has kept its traditional presentation for awards and certifications for hotels and attractions that remains among the top preferred for travelers.

At its most recent edition, 18 facilities managed by Meliá Hotels International Cuba have been granted the Travelers’ Choice Awards, a distinction supported by thousands of users ‘opinions.

The popular Meliá Cayo Coco, Meliá Buena Vista and Paradisus Río de Oro hotels are at the top of the list, by having been chosen among the best all-inclusive hotels in the Caribbean, and thus been awarded the “Travelers’ Choice Best of the Best”. The list also includes award- winning hotels such as Meliá Cohíba, Meliá Habana, Meliá San Carlos, Meliá Santiago de Cuba, Gran Hotel By Meliá, Sol Cayo Coco, Sol Cayo Guillermo, Paradisus Los Cayos, Meliá Cayo Guillermo, Sol Palmeras, Meliá Varadero, Meliá Marina Varadero, Paradisus Princesa del Mar, Meliá Las Antillas y Meliá Internacional Varadero, which received their “Certificate of Excellence”, a category recently renamed as “Travelers’ Choice”.

Undoubtedly, this is an important recognition for the staff members of these hotels who have been relentlessly working along the year, at the renovation of facilities and different areas of the hotels, as well as at the processes and services redesign to ensure the guests ´wellbeing and the environment protection.

The quality services and constant innovation at some of these properties, turn them into pioneers at developing new products launched by the company such as “Work from Cuba” and “Long Stay” programs.

Three Meliá Cuba hotels among the best All Inclusive Resorts in the Caribbean

Three Meliá Cuba hotels among the best All Inclusive Resorts in the Caribbean


As happens every year, the popular travel website TripAdvisor has released the lists by categories of best hotels and destinations around the world. This selection takes into account opinions of travelers and the criteria of specialized travel agencies, tour operators and critics, from which a select group is formed that represents the best performances in the leisure industry.

In its most recent update, three hotels managed by Meliá Hotels International Cuba are listed among the 25 best All-Inclusive Resorts in the Caribbean, an exclusive group that only includes another hotel in the island. In the case of Meliá, the Meliá Cayo Coco, the Paradisus Río de Oro and the Meliá Buenavista received such important recognition. These are resorts with high service standards, which include the luxury segments Royal Service by Paradisus and The Level by Meliá Hotels & Resorts.

On the other hand, Cuba was ranked 19th among the 25 most popular destinations in the world, second only to the Dominican Republic, being the only two Caribbean countries present in the list.

This is, certainly, an important incentive for the company, in a year marked by the new challenges that the Covid-19 pandemic will impose. We extend a sincere congratulation to the managers and employees of these facilities. We will continue working to build a tourism of reference for the Caribbean and the world.